SUPPORT
TROUBLE SHOOTING
Error 1: My Activation Code is not correct.
--> Does it show the correct Date and Time when you enter the Activation Code?
--> Possibly you are using a Firewall that does not allow to connect.
Error 2: I do not see the prices, although the EA is propery installed.
--> Most likely you are using the wrong price feed. Go to the Market Watch in MT4, click your right mouse "Show All". Then look for a different price feed. For example EURUSD.ecn instead of just EURUSD.
Error 3: Hedge4 does not trade certain account, although it is properl installed.
--> If the account has less than 70 USD equity, go to Settings and see if the
box "Positive Free Margin Required" and deactivate.
If you are having problems with the installation or operation of the Hedge4 Software please check the manual or send us a message to info@hedge4.com .
If you are an existing client please login here for more support options or contact us via Skype (Skype Name: hedging.ro).